responsibility finder
Schleswig-Holstein

The approval of a variety marketed by you or other registered breeders expires? Then you can apply to the Bundessortenamt (BSA) for an extension of the approval.

You can only market a new plant variety that you have bred for food or feed for commercial purposes after the Federal Plant Variety Office (BSA) has completed its multi-year growing trial and you have obtained official variety approval.

Health claims on foods usually require approval. You can apply for this approval via the E-Submission Food Chain (ESFC) platform of the European Commission .

Would you like to import foodstuffs that are legally marketed or manufactured in another EU Member State but deviate from German health protection regulations? Then you can apply for a general ruling.

If you want to use a new smoke flavoring in or on food, you must have it approved at the European level . If approved, the smoke flavoring will be placed on the EU Community List of Primary Products.

Novel tobacco products, for example heated tobacco products, may only be placed on the market if they have been approved. You can apply for approval from the Federal Office of Consumer Protection and Food Safety (BVL).

In case of basic problems with mail or parcel delivery, you can complain to Bundesnetzagentur.

Consumer protection serves to protect consumers from harmful or detrimental effects of consumer goods and services.

Do you know to what extent the General Data Protection Regulation (GDPR) applies to your company?

You can find out here which requirements and rules must be observed in relation to contracts with consumers and distance selling under EU law.

An environmental impact assessment is required for numerous projects that are expected to have a significant impact on the environment.

If you want to complain about a provider for violating the provisions of the Geoblocking Regulation, you can file a complaint with the Federal Network Agency.

If the final price and price components of a flight booking are not shown or not shown transparently, you can file a complaint. This also applies if optional services are preset or prices are discriminated against on the basis of your nationality or place of residence.

With the help of food monitoring, Community trade is facilitated and the supply of the population with consistently high quality is ensured.

If you want to set up a company in Germany, you must comply with certain regulations and requirements. Here you will find information on the obligations of fairness and transparency.

If you as an authority or youth welfare organization consider the content of a medium to be harmful to minors, you can apply to the Federal Agency for the Protection of Children and Young Persons in the Media (BzKJ) for an indexing procedure or initiate one.

If you are having problems with a bank, insurance company or other financial service provider, you can lodge a complaint with the Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht).

Eichdirektion Nord calibrates, tests and monitors all measuring devices in commercial use in Schleswig-Holstein.

Anyone who places sales packaging on the market is obliged to submit an annual declaration of completeness for all sales packaging.

Violence towards children should be reported immediately to the youth welfare office or, if there is immediate danger, to the police.

If you as a company feel that your access to the railroad infrastructure is restricted, you can submit a discrimination complaint to the Federal Network Agency.

Cartels harm the economy as a whole and, above all, consumers. If competitors coordinate their behavior on a market in order to restrict or eliminate competition, this is known...

If you suspect radio interference, you can report it to the testing and measuring service of the Federal Network Agency.

If you use cosmetics and adverse effects occur, you can report this. As a manufacturing or trading company, you must report effects with serious health consequences to the authorities.

As a manufacturer or importer of cigarettes, roll-your-own tobacco, and hookah tobacco, you must print text image warnings on your cigarette and tobacco packaging. You can obtain the image files from the Federal Office of Consumer Protection and Food Safety.

If you were not informed about the operating airline, or were not informed in good time, or if you were not offered alternative transportation or reimbursement of ticket costs in the event of a flight cancellation with a company classified as unsafe, you can file a complaint.

Would you like to launch a food on the German market and are unsure whether it is to be classified as a novel food? Then you can apply to the Federal Office of Consumer Protection and Food Safety (BVL) for a consultation procedure.

Designations that can be construed as health claims may be used without an approval procedure, provided that an approved health claim is attached. You can apply for an exception to this rule for traditional names.

Does your bank reject your basic account application, does it not provide you with sufficient support when switching accounts or does it charge an unreasonable fee? Then you can complain to the Federal Financial Supervisory Authority (BaFin).

Do you believe that a company has violated the German Investment Code? Then you can lodge a complaint with the Federal Financial Supervisory Authority (BaFin). You can use the general complaints procedure to do so.

As a customer of an Internet, mobile or fixed network provider, you can find out about your rights and submit inquiries and complaints to the Federal Network Agency.